We feel it’s important to share the changes we are making in response to the coronavirus (COVID-19) and precautions we already have in place, to let you know that your health and safety is our number one priority.
While we always strive to maintain the highest standards when it comes to cleaning and maintaining our hotels, we're taking it even further by increasing the frequency of our cleanings on public areas and being very thorough in our guest rooms.
Please note that the state of California is currently requiring the use of a face mask in indoor public areas.
Sea Otter Inn is a great place for your next vacation - each hotel room has an outdoor entrance (there are no indoor hallways or elevators) and none of our rooms have central air. In addition, here are some of the changes we've made to ensure your safety during your visit:
Stay-Over Services Suspended: If you are staying with us for multiple nights, we will not come into your room to clean during your visit. We are happy to provide towels and take your trash at the door. Just call the office during office hours to arrange this service.
Sanitizing: Our housekeeping staff is regularly sanitizing all surfaces that are frequently touched using a disinfectant, certified to kill COVID-19. We are focusing on all surfaces in guest rooms (including doorknobs, light switches, countertops, microwaves, and remotes) and public spaces (terminals and pens at the front desk, and more). We are deeply sanitizing remotes between every guest as well as continuing to launder all linens and towels in hot, soapy water.
Social Distancing: We are maintaining a six-foot distance between our staff and guests.
Handwashing: We have continued to emphasize and train employees to follow our strict handwashing policies.
Employees exhibiting any signs of sickness are prohibited from working.
We are staffing the office on an as-needed basis. If you plan to arrive after 6pm, please call us at 805-927-5888 to make arrangements.
Amenities: During this time, some of our amenities will remain closed. Our outdoor pool is open but our hot tub remains closed per SLO County reopening guidelines.
We are staying up-to-date on all of the latest developments and guidelines suggested by the Centers for Disease Control and Prevention, World Health Organization, our local Health Departments and other appropriate agencies. Our Corporate and Management leadership teams are closely monitoring the situation and information from public health officials and will continue to exceed their prevention guidelines to help keep our properties clean and our guests safe. The health and safety of our guests and employees is our highest priority.
We are especially grateful for your loyalty and we look forward to welcoming you soon.
If you would like to help support our family-owned business during this unprecedented time, we would appreciate your purchase of a gift certificate, just call 1-800-966-6490. Thank you!