Please find the official terms and conditions for Sea Otter Inn below:
A guest who wishes to cancel can do so without a charge up to 72 hours prior to arrival. Any cancellation made 72 to 24 hours prior to arrival will be charged a $50 cancellation fee. A cancellation received 24 hours or less before arrival will be charged the first night's room and tax. Cancellations can only be made by calling our reservations center at 1-800-966-6490 or by calling the hotel directly at 805-927-5888. We cannot accept cancellations made by email.
Our Core Beliefs Regarding User Privacy And Data Protection
- User privacy and data protection are human rights.
- We have a duty of care to the people within our data.
- Data is a liability. It should only be collected and processed when absolutely necessary.
- We loathe spam as much as you do!
- We will never sell, rent or otherwise distribute or make public your personal information.
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
Personal Information That This Website Collects And Why We Collect It
This website collects and uses personal information for the following reasons:
Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, Internet browser, and operating system, none of this information personally identifies you to us. GA also records your computer's IP address, which could be used to personally identify you, but Google does not grant us access to this information. We consider Google to be a third party data processor (see section below).
In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
Should you choose to add a comment to any posts that we have published on blog sites, the name and email address you enter with your comment will be saved to this website's database along with your computer's IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below. Only your name and email address that you supplied will be shown on the public-facing website.
Your comments and their associated personal data will remain on this site until we see fit to either:
- remove the comment or
- remove the blog post
- Should you wish to have the comment and its associated personal data deleted, please email us here using the email address that you commented with on our blog post.
If you are under 16 years of age, you MUST obtain parental consent before posting a comment on our blog.
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.
Contact forms and email links
Should you choose to get in touch with us using the form on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third-party data processors defined in section below. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL), meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to Benchmark, who provide us with email marketing services. We consider Benchmark to be a third party data processor (see section below). The email address that you submit will not be stored within this website's own database or in any of our internal computer systems.
Your email address will remain within Benchmark's database for as long as we continue to use Benchmark's services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age, you MUST obtain parental consent before joining our email newsletter.
Third-Party Data Processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in the section above.
- Essential cookies and similar technologies
These are vital for the running of our services on our websites and apps. Without the use of these cookies, parts of our websites would not function. For example, session cookies allow a navigation experience that is consistent and optimal to a user's network speed and choice of device.
- Analytics cookies and similar technologies
These collect information about your use of our websites and apps, enabling us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services so we can fix any problems. Additionally, these cookies allow us to see overall patterns of usage at an aggregated level.
- Tracking, advertising cookies, and similar technologies
We use these types of technologies to provide advertisements that are more relevant to your interests. This can be done by delivering online adverts based on your previous web browsing activity. Cookies are placed on your browser, which will remember the websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites that use the same advertising networks.
We will report any unlawful data breach of this website's database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
All reservations require a valid credit card at the time of booking.
Terms and Conditions:
- Check-in time: 3:00 p.m.
- Checkout time: 11:00 a.m.
- Rates subject to change
- Pets are allowed free of charge. There is a $25 nightly fee for two well-behaved pets with no breed or weight restrictions. Pets must never be left unattended in the guest room and must be on a leash or in a carrier at all times when outside of the guest room.
- Extra adult - Available - $15.00
- Extra child -Available - $15.00
- Children five and under are free.
- Adult rollaway - available -10.00 and only available in King rooms.
- Crib - available -0.00 - First come, first served
- Self parking - Available - 0.00